Canny Autopilot
Put feedback management on Autopilot with powerful AI tools
| About | Details |
|---|---|
| Name: | Canny Autopilot |
| Submited By: | Joaquin Wisozk |
| Release Date | 1 year ago |
| Website | Visit Website |
| Category | Customer Success Customer Communication SaaS |
Managing feedback can be time-consuming, especially at scale. Autopilot solves that challenge. It can detect feedback in chats, deduplicate it, reply to users, and summarize long threads. Autopilot handles the manual work while you focus on building product.
Congrats on the launch guys. I have been using canny for feedback collection for my product. Its a really useful product.
1 year ago
Congratulations, team! We’re absolutely loving Autopilot! Previously, we really struggled with feature requests falling through the cracks, but now nothing goes undocumented. Great job!
1 year ago
Congratulations on the launch, Canny team! Excited to try out some of the Autopilot functionalities.
1 year ago
I can't believe I get to work on something as awesome as this. Our team blows me away every day. I've seen firsthand how hard they worked on this. Every day, they perfected our AI's accuracy and actioned feedback from our beta testers. The way you manage feedback is about to change forever. Thanks for being a part of this journey with us!
1 year ago
Congrats on the launch, Sarah and the team! Customer feedback is crucial, and a core of fast-growing companies like Milestone 🙌 As a big fan of Canny, wish you all the best in your feature development and growth. Currently you're collecting feedback from Intercom, Zendesk and Help Scout, right? Any plans on integrating it with live calls and emails?
1 year ago
The comment summaries feature is a lifesaver for anyone drowning in user feedback. Great job, Canny team!
1 year ago
congratulations on launching canny autopilot. managing feedback efficiently is critical, and it seems your tool tackles that head-on. with the feature set that includes smart replies and feedback discovery, how does autopilot ensure the accuracy and relevance of its automated responses and summarizations in diverse industries?
1 year ago
Congrats on the launch! Super interesting functionality. Do I need to use all of these features together, or can I enable just the ones I want to use? When finding feedback in chats, how accurate is your AI at detecting it accurately?
1 year ago
Super proud of the team that built this! I've noticed a few questions about how accurate Autopilot is. Thought I'd share some Tweets from our co-founder, Andrew: "We created internal benchmarks to evaluate Autopilot. Our goal was 99% accuracy and we kept iterating until we hit that mark. Obviously real-world data is different than an internal benchmark. That's why we've spent the past few months running an internal beta with dozens of our existing customers. Autopilot works well today, and is only going to get better. More feedback sources, even better accuracy, more context about your business, and more use cases."
1 year ago
Looks like a valuable product that will streamline a lot of processes and reviews
1 year ago
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