
Channels by Dovetail
Turn user feedback into real-time insights





About | Details |
---|---|
Name: | Channels by Dovetail |
Submited By: | Felipe Sanford |
Release Date | 1 year ago |
Website | Visit Website |
Category | Design Tools User Experience |
Channels uses ML to automatically categorize mountains of support tickets, app reviews, and user feedback, surfacing real-time insights to fuel product decisions. It’s the latest release from Dovetail—the customer insights hub used by product teams globally.
I've experimented with various similar products, but none of them seem to accommodate Intercom conversations; they only support tickets. I'm curious, do you support extracting insights from chats as well?
1 year ago
Hey Product Hunt! Super excited to share our latest product launch, channels, which helps teams make sense of thousands of support tickets, app reviews, user feedback, and more.
1 year ago
Channels is proving to be quite the tool in our arsenal. The customization options for themes are invaluable, allowing us to focus precisely on what matters most to our product strategy. And those insights are nothing short of illuminating. Well done, Dovetail!
1 year ago