ChatGPT Ticket Summary for Zendesk
Use OpenAI's ChatGPT to sumarise support tickets
| About | Details |
|---|---|
| Name: | ChatGPT Ticket Summary for Zendesk |
| Submited By: | Jake Blanda |
| Release Date | 2 years ago |
| Website | Visit Website |
| Category | Customer Success Analytics Bots |
Ticket Summary is a Zendesk Support sidebar app that provides ticket insights next to the ticket, including a problem summary, current solution overview, and sentiment analysis. Agents can add these items as tags or internal comments for easier reporting.
Congratulations on your launch ! Another customer you could watch out for is - PMs. The tickets can be analyzed across for overall trends that can be prioritized for providing an in-product solution.
10 months ago
Can it connect to help center and use its content as context for solution generation?
1 year ago
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