ioni
Boost your customer support productivity with ChatGPT-4
| About | Details |
|---|---|
| Name: | ioni |
| Submited By: | Rylan Cremin |
| Release Date | 1 year ago |
| Website | Visit Website |
| Category | Customer Communication |
ioni is a ChatGPT-based AI platform that automatically generates responses to customer support inquiries, using knowledge bases as the main source. ioni helps to improve your customer experience and increase the efficiency of customer support teams.
Hey hunters, I'm responsible for tech in Ioni. A bit more tech details about it: IONI is an AI bot that has an excellent HTML parser that turns your websites, Google Sheets or any other data into chunks. After that, we create a vector database based on these chunks and securely store them. And, of course, the most important part: OpenAI-powered chat that can call functions to search your vector database, request customer contact data (so your team can lead it further), and call customers to specific actions that you need. We’re thrilled with what we built. Take a look, try it out, and leave your feedback here. Happy hunting! Alex
11 months ago
Hey hunters, Dmytro here, the co-founder at IONI. I’m happy to introduce our product we’ve been building for the past few months. IONI is an AI bot, based on ChatGPT, that helps to boost customer support productivity by generating auto-responses, using a knowledge base and previous requests as a source. Among the main features you can already test: AI Assistant AI Chatbot AI Chat Widget Builder Conversation Analytics and many others We’re really happy with what we built, take a look, try it out, and leave your feedback here. Happy hunting! Dmytro
1 year ago
Hey Hunters 🤟 We are excited to introduce ioni.ai - LLM-based AI tool helping customer support teams to boost productivity and increase CSAT 🚀 Almost every product struggles from problems with cusotmer support: from answering customers 24/7 to spending huge costs on customer support agents 🆘 ioni combines ChatGPT-based approach for general replies, and possibility to redirect to human when you need a specific customer approach. In this way you enjoy 24/7 customer support and stay sure that every inquiry is processed. What's inside: 🎨 AI Widget Builder 📊 Conversation Analytics 👨💻Chatbot-to-Human We are working on many other ioni features, so stay tuned! We'd love to hear your thoughts, feedback, and any questions you might have. Thanks for your support!
1 year ago
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