Jam for Customer Support

Chaim Schuppe

Our customer support team is going to love this update!! Congratulations Jam team on this awesome launch 🚀🚀

10 months ago

Maxwell Blanda

The controls and voice recording feature while encountering the error makes it so much easier to understand the issue

10 months ago

Gaylord Buckridge

Appreciate how this tool takes the guesswork out of identifying bugs. It eliminates debates about whether a bug is real or not, making the support process smoother.

10 months ago

Al Wolf

To include device logs automatically is a huge plus. It provides context that engineers need to fix bugs faster and more accurately.

10 months ago

Jackson Fisher

Getting screen recordings from customers makes it so much easier to understand issues. This feature saves time and reduces back and forth communication.

10 months ago

Johnpaul Crona

The integration with support chat is seamless. It allows for feedback, which is essential for quick resolutions.

10 months ago

Reilly Thiel

Fixing reported bugs 20 times faster sounds promising. This will definitely enhance the overall user experience and improve customer satisfaction.

10 months ago

Floyd Botsford

Sharing bug reports as link or tickets streamlines communication with engineering team. It keeps everything organized and accessible.

10 months ago

Adam Zemlak

The integration with support chat is seamless. It allows for feedback, which is essential for quick resolutions.

10 months ago

Ayden Miller

before i saw similar tools, but the added features here like automatic dev lots set this apart its great to see innovation in customer support tools!

10 months ago

Malachi Armstrong

before i saw similar tools, but the added features here like automatic dev logs set this apart. It’s great to see innovation in customer support tools

10 months ago

Joany Hansen

I am already see my inbox getting less chaotic! If only it could also handle my coffee breaks that would be perfect!

10 months ago

Adam Zemlak

This solution looks very promising! The way it captures everything developers need to debug sounds incredible helpful

10 months ago

Reilly Thiel

Love it! Jam on! 🍓

10 months ago

Tyrique Lind

Congrats on the launch! Looks super exciting 😊 two questions that come to mindfor our use cases 1. Are you planning on integrating Zendesk as well? 2. Are customers able to record network logs from other apps & record their entire screen? (e.g. being able to share a bug report for a web REST API they're testing using e.g. postman)

10 months ago