Jam for Customer Support

Chaim Schuppe

Our customer support team is going to love this update!! Congratulations Jam team on this awesome launch 🚀🚀

1 year ago

Maxwell Blanda

The controls and voice recording feature while encountering the error makes it so much easier to understand the issue

1 year ago

Gaylord Buckridge

Appreciate how this tool takes the guesswork out of identifying bugs. It eliminates debates about whether a bug is real or not, making the support process smoother.

1 year ago

Al Wolf

To include device logs automatically is a huge plus. It provides context that engineers need to fix bugs faster and more accurately.

1 year ago

Jackson Fisher

Getting screen recordings from customers makes it so much easier to understand issues. This feature saves time and reduces back and forth communication.

1 year ago

Johnpaul Crona

The integration with support chat is seamless. It allows for feedback, which is essential for quick resolutions.

1 year ago

Reilly Thiel

Fixing reported bugs 20 times faster sounds promising. This will definitely enhance the overall user experience and improve customer satisfaction.

1 year ago

Floyd Botsford

Sharing bug reports as link or tickets streamlines communication with engineering team. It keeps everything organized and accessible.

1 year ago

Adam Zemlak

The integration with support chat is seamless. It allows for feedback, which is essential for quick resolutions.

1 year ago

Ayden Miller

before i saw similar tools, but the added features here like automatic dev lots set this apart its great to see innovation in customer support tools!

1 year ago

Malachi Armstrong

before i saw similar tools, but the added features here like automatic dev logs set this apart. It’s great to see innovation in customer support tools

1 year ago

Joany Hansen

I am already see my inbox getting less chaotic! If only it could also handle my coffee breaks that would be perfect!

1 year ago

Adam Zemlak

This solution looks very promising! The way it captures everything developers need to debug sounds incredible helpful

1 year ago

Reilly Thiel

Love it! Jam on! 🍓

1 year ago

Tyrique Lind

Congrats on the launch! Looks super exciting 😊 two questions that come to mindfor our use cases 1. Are you planning on integrating Zendesk as well? 2. Are customers able to record network logs from other apps & record their entire screen? (e.g. being able to share a bug report for a web REST API they're testing using e.g. postman)

1 year ago