Reviewik

Elias Rowe

This sounds impressive, @roman_klimov! But I'm curious, what specific metrics do you use to determine business importance in the email analysis? Also, any plans for integrations with other platforms or tools?

10 months ago

Rylan Hyatt

Your idea is interesting but needs more work, for example, pricing info is missing, which is a major issue, also privacy policy and terms of service are kind of basics and you just link back to the homepage now, I'd look at other similar tools like Zendesk or Freshdesk, they make this clear from the start, are you planning to add integrations with email providers? that'd be super useful, all the best

10 months ago

Jake Blanda

Okay, so you've got something going on here, but isn't the whole idea a bit overdone, I mean yeah breaking down emails is cool, but how's this really gonna be different from what's already out there, also any plans to make the interface user-friendly or is it gonna be another tool that's too complicated to use, good luck though

10 months ago

Gilbert Lind

I'm not sure I get the initial appeal, because while it sounds neat to break down emails into topics and keywords, I'm actually wondering how accurate the sentiment analysis would be, also, what's the pricing looking like, it would be good to know if this service is affordable long-term, plus, are there any plans for integrating with other tools or platforms, like Slack or Trello, because that could make it way more useful

10 months ago

Kenneth Corwin

Very impressive! @roman_klimov 🙌 Congrats on the launch

10 months ago

Jaylon Deckow

I'm not sure if breaking down emails into topics and keywords is all that useful, honestly what about real-time alerts for critical issues so we're not always playing catch up, also, is there some way to integrate this with Slack or Teams to streamline the workflow more I'd definitely be interested in hearing more about that!

10 months ago

Carter Volkman

So another tool to break down our overflowing inbox, huh? Well, unless this magically reduces the daily flood of emails, seems like it might just add another layer of complexity, focus on user-friendly interface and be crystal clear about pricing, nobody likes hidden fees.

10 months ago

Conner Jacobs

The concept is cool but there's a lot missing, why should I trust you with my emails if you can't even have basic pages like Privacy Policy and Terms of Service, how am I supposed to know if there's any cost involved, good luck fixing this mess

10 months ago

Rylan Hyatt

Your concept seems useful but your landing page needs work, no info about pricing or your policies pretty sketchy plus without that, it's hard to trust what you're offering, maybe fix that first

10 months ago

Esteban Hilpert

I get what you're trying to do with this tool, but honestly, it feels like a watered-down version of what others are doing, like Zendesk or Freshdesk, you need way more than just keyword and sentiment analysis to stand out, also your landing page needs real work, where's the pricing info and proper policy pages, considering how important that stuff is these days, it's like you're half-baking it

10 months ago

Franz Bauch

i get the idea behind trying to manage support emails but honestly having to forward every single email to another service seems like a hassle, also not sure how accurate it would be at identifying what's truly critical versus not important, might end up needing to double check everything anyway which kinda defeats the purpose 😕

10 months ago

Jedidiah Farrell

You know, it's great seeing new tools come up but isn't there a ton of services already doing this, wouldn't some kinda unique feature make it stand out more, also thought I'd mention, why's the basic stuff like privacy policy and terms missing, kinda makes me wonder about the security part, how is user data really handled

10 months ago

Randi Prohaska

I get what you're going for but I'm curious if people will really trust sending their support emails to a service like this, also what happens if the automated system misinterprets a critical email, seems like a big risk, any plans to address these potential issues?

10 months ago

Tyrique Lind

yeah we've seen tools like this before, think of Mailbutler or Frontapp, nothing new here, kind of skeptical about how it actually streamlines things, sounds like a lot of hype but will it just collect data in a fancy way without real actionable steps, let's hope it adds real value and not just another inbox clutter

10 months ago

Garland Grady

Congrats on launching this project @roman_klimov! I think the use case and solution in this case are somewhat proven. Companies need to at scale understand quickly what customers need/want. I like the set up because it's through email and honestly anyone can do this, so no need for technical integration. I'm curious how do you build a moat and differentiate yourself from a lot of other companies out there?

10 months ago