Twig AI
AI to answer complex technical questions from customers
| About | Details |
|---|---|
| Name: | Twig AI |
| Submited By: | Haleigh Bartoletti |
| Release Date | 2 years ago |
| Website | Visit Website |
| Category | Customer Success Developer Tools |
Use GPT3 to reduce customer support costs by 30%. Twig understands customer queries and proposes smart answers from deep within the documentation, knowledge bases, and historic customer support tickets.
Congratulations on the launch! Creating a consistent, authentic and effective support function is a huge effort for most organizations. Looking forward to Twig raising the bar for what great customer support looks like. CC: @shalinichou
11 months ago
Amazing execution folks! Would help a ton of customer service folks. Congrats @chandan_maruthi1 and @harish_maiya2 on the launch!
1 year ago
Great idea for AI implementation for CS use cases. Congrats with the launch!
1 year ago
Congrats on the launch, this is so great to see! You've made huge strides in a short amount of time :) Can't wait to see how it continues to evolve
1 year ago
Love how fast this all came together and the pace of product development. Congrats on the launch!
1 year ago
Twig is going to be a huge help for so many customer support teams - and I know you guys are just getting started!
1 year ago
Congratulations @chandan_maruthi1 and @harish_maiya2, way to go on the launch :)
1 year ago
Training AI on internal company data to augment and automate support isn't new - there's tons of companies doing this. And they are doing it for a reason: it's insanely valuable (especially in this macro). But these guys are out executing the rest - hats off to you, Harish and team, this tool is AI applied to CS, done well
1 year ago
Looks amazing and badly needed for v tune saving customer support. Congrats Chandan and team!
1 year ago
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