
Keatext
Improve customer experiences with AI based analytics





About | Details |
---|---|
Name: | Keatext |
Submited By: | Elias Rowe |
Release Date | 1 year ago |
Website | Visit Website |
Category | Data & Analytics Data Visualization |
Keatext helps CX professionals analyze text data from reviews, surveys, and contact center interactions. It unifies feedback channels, pinpoints key drivers of satisfaction, and generates AI-powered recommendations for changes with the most impact on CX.
leveraging customer insights from it could inform our campaign strategies and messaging, ensuring they resonate with our target audience.
10 months ago
I'm looking for a software that allows me to quickly build a mechanism for user satisfaction feedback and product optimization decisions. This is exactly what I need~
10 months ago
I love how Keatext is focused on speeding up the feedback analysis process. The fact that it does not require extensive training on your data. This makes it incredibly easy to set up and start gaining insights quickly.
11 months ago
Real-time analysis of customer feedback is critical for addressing issues promptly and proactively.
11 months ago
Keatext’s dashboards and GPT-generated reports are perfect for sharing insights with the team. Great job, Ben!
1 year ago
The ability to segment and categorize feedback automatically could save us significant time and resources.
1 year ago
Very cool! What are some other potential data sources that it can use that you have on the roadmap? E.g. community environments
1 year ago
It's promise to streamline analysis and extract meaningful insights from this data is intriguing.
1 year ago
Wow, eight years already? Congrats on the update! Love how Keatext is solving the pain points at each stage of the process. Good luck!
1 year ago
The integration of AI in analyzing text data could enhance the accuracy and speed of insights generation.
1 year ago
Customer sentiment analysis is valuable for anticipating trends and adjusting strategies accordingly.
1 year ago
AI-powered recommendations for CX improvements based on data analysis could help us prioritize initiatives that have the most significant impact on enhancing customer satisfaction and loyalty.
1 year ago
It would be interesting to hear from other CX professionals who have used this tool about their experiences and the tangible benefits they've observed in their organizations.
1 year ago
It's AI-driven approach to understanding customer feedback could provide a competitive advantage.
1 year ago